This is a remote position.
If you're passionate about traveling and enjoy helping others plan their family, group, solo or romantic getaway, we challenge you to change your life and to join our team!
We are seeking a highly-motivated Remote Trip Booking Coordinator. Our ideal candidate will have excellent communication skills, excellent organizational skills, a love for travel, and enjoy the ability to work independently and remotely. As a Remote Trip Booking Coordinator, you will be responsible for creating and coordinating vacation itineraries, managing supplier and client bookings, and providing exceptional client service.
Responsibilities:
● Trip Planning: Collaborate with clientele to offer travel services that align with their travel preferences and requirements. Create customized travel itineraries, including airfare, all-inclusive resorts or hotel stays, transfers, excursions and tour activities.
● Booking: Handle the client information, deposits and final payments while ensuring accuracy and efficiency in all reservations.
● Communication: Maintain communication with clients to provide updates, answer emails, and address any concerns.
● Problem Solving: Proactively identify and resolve any issues that may arise during travel, such as flight delays or changes to itineraries. Provide timely and effective solutions to ensure a positive experience for clients.
● Training: Attend live and online training programs and meetings to earn travel industry certifications to gain knowledge and comprehension in booking travel for clients
● Documentation: Manage all travel-related documentation, including tickets, confirmations, and itineraries. Ensure that clients receive all the necessary information before their journey.
● Travel Trends and Updates: Stay informed about the latest travel trends, regulations, and updates. Provide clients with relevant information and recommendations to enhance their travel experience by email and follow-up by phone to ensure thorough comprehension.
● Customer Service: Deliver exceptional customer service to build and maintain a positive reputation. Address client feedback and continuously seek ways to improve the travel coordination process.
Requirements:
● Build rapport with clientele
● Enjoy computer-related research
● Have excellent work ethics
● Be teachable and Goal-oriented
● Have a Positive and professional demeanor
● Time management and organization skills
● Self-starter, positive mind-set, self-motivated
● Excellent verbal and email communication skills
● Must have computer and reliable internet service
● Must be 18 years or older
● Authorized to work in the U.S.
Benefits
● Access to regular incentives, trips, prizes
● Discounted CLIA card and opportunity to qualify for IATAN card
● E&O insurance
● Great company culture
● Access to bonuses
● Fully remote - work from anywhere
● Flexible work schedule - Make your own hours and schedule, full-time or part-time
● No experience required - unlimited training provided
● Access to earned travel industry certifications
● Access to online and live travel booking and marketing training
● One-on-One and team coaching with daily classes
● No sales quota
● Travel discounts/perks with free Disney and Universal Ticket and free cruise for two
● Performance based with uncapped earning potential
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