Job Description

Job Title: IT Support Specialist

Duration: 24 Months

Location: Buffalo Regional Office 295 Main St, Ste 545, Ellicott Square Bldg. Buffalo, NY 14203 (Hybrid)

Position Type: Contract

Interview Type: Webcam Only

Responsibilities:

• Provide CONNECTIONS user support via in-person, email and telephone
• Provide direct, on-site instruction to individual users and small groups
• Provide instruction on newly released functionality
• Deliver presentations to line staff
• Monitor compliance with data entry requirements
• Review training materials
• Provide technical assistance with data warehouse

Required Skills:

• 36 months of expereince providing implementation support services.
• 18 months of experince providing onsite systems support in a child welfare environment.
• 18 months of experience in training staff in a child welfare application.
• Bachelor's Degree

V Group Inc . is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR, CA, DE, FL, GA, IL, KY, MD, ME, MI, NC, NJ, NY, OH, OR, PA, SC, TX, VA, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.

Please share my contact information with others working in Information Technology.

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