Job Description

SUMMARY

This role focuses on leading the business's digital transformation through e-commerce innovation, technology-driven growth strategies, and comprehensive app/system development. The IT Manager will be responsible for establishing and implementing strategies for organizational and product growth, enhancing the global system architecture, and developing ERP/SAP systems to streamline operations and enable scalable growth.

JOB DUTIES (include but are not limited to the following)

Strategic Direction & Technology Leadership

• Lead the development and implementation of a comprehensive technology strategy to support e-commerce growth and broader business goals.

• Establish and guide long-term system and app development roadmaps, focusing on scalable architecture and next-generation solutions.

• Drive technology alignment with business objectives, optimizing operational efficiencies and customer experience across digital channels.

• Review IT investments and costs to ensure appropriateness, leading efficient IT operations management.

• Research emerging technology trends, identify potential partners, and lead efforts to strengthen the company’s overall IT capabilities.

ERP & SAP System Implementation

• Lead large-scale project management and act as Project Manager (PM) for SAP ERP systems, middleware, front-end and back-office system management, POS, web expenses, etc.

• Lead ERP/SAP system implementation and integration initiatives, ensuring alignment with business processes and scalability (including master data and access control).

• Design, develop, and manage the improvement of an efficient ERP framework to support system operations, data management, and workflow automation (operations and development are outsourced).

• Oversee ongoing system configuration, upgrades, and maintenance to ensure optimal performance and regulatory compliance.

E-commerce Platform & Product Development

• Oversee the design, development, and enhancement of e-commerce platforms to improve functionality, scalability, and customer engagement.

• Collaborate with cross-functional teams to drive user-centric solutions, integrating UX/UI best practices and enhancing the digital product portfolio.

• Monitor emerging trends in e-commerce, mobile applications, and related technologies to stay ahead of the competition.

System & Application Management

• Direct and oversee system architecture and product development, establishing best practices for software development, data security, and infrastructure management.

• Manage and mentor the technology team, fostering a collaborative culture that encourages innovation, skill development, and accountability.

• Design and implement strategies for system integration, seamless user experience, and process optimization.

Global Infrastructure & Growth Initiatives

• Drive global technology initiatives and set up a scalable system infrastructure that supports international expansion.

• Lead the selection and integration of enterprise-level systems, including ERP and CRM platforms, to support business growth.

• Facilitate the development and implementation of security and compliance frameworks for international markets.

QUALIFICATIONS

• Bachelor’s or Master’s degree in Information Technology, Computer Science, or related fields; certifications in ERP, SAP, or related areas preferred.

• 7+ years of experience in technology management, including a strong background in leading and managing large-scale e-commerce and ERP/SAP systems projects.

• Proven track record in overseeing technology roadmaps, system integration, and e-commerce platform growth.

• Proficiency in ERP/SAP system setup, configuration, and maintenance, with experience in supporting enterprise-level digital transformations.

SKILLS

• Strong technical knowledge in digital transformation, cloud computing, ERP/SAP systems, and database management.

• Proven leadership in managing technology teams, with strong project management and interpersonal skills.

• Proficiency in programming languages, system architecture, and UX/UI development best practices.

• Strategic thinking with a deep understanding of digital commerce trends and global technology scaling requirements.

• Comprehensive knowledge and experience in IT systems and infrastructure security

Employee Benefits

• Med/Den/Vis/Life Insurance (100% Company Covered) from Day 1

• Short Term and Long-Term Disability Leave (short term 100% covered)

• 401(k) 5% Match (no vesting period!) from Day 1

• Flexible Time Available

• $600 Lifestyle Allowance (Annually)

• Cellphone Reimbursements

• Employee Discounts (40% off Company's products & services)

• Paid Holidays (11 days)

• Paid Time Off (generous and increases by tier!) (20+days from 1st Year)

• Paid Maternity Leave (paid 100% for 12 weeks)

• Paid Creative Leave

• Education Benefit ($1,000 every year) provided

• Employee Club Activities (movie, e-sports, book, sports activity club, etc.)

• & Much More

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