Help Desk Analyst Job at SPAR Information Systems LLC, Remote

aXpyVnorcUwrNE1NTWJPeXZ1L3cvT0tVWVE9PQ==
  • SPAR Information Systems LLC
  • Remote

Job Description

  • Excellent verbal and written skills for helpdesk voice and non voice interactions
  • Excellent empathetic and efficient customer service skills over voice and non voice lines
  • supporting incoming call and chats for registration/logon, navigation questions, and technical issues on Elevance websites and Mobile APPs
  • incident reporting and tracking
  • Proficient with web browser and mobile devices
  • Ability to troubleshoot cache/cookies related issues and understanding of private/incognito window
  • Proficient with MS Office Suite

Notes:

  • Requires mandatory attendance, 2 weeks of lead time to apply for time off.
  • When approved to worked from home, should have stable internet and power to avoid impact to availability

Job Tags

Similar Jobs

First Roots - Wild Roots

Nature Based Preschool Teacher Job at First Roots - Wild Roots

We invite you to apply to our co-teacher position in our Nature Based Preschool (ages 3-5) as we work to change the landscape of early childhood careers. If you want an exciting challenge we are interested to meet you! Apply (by clicking the relevant button) after checking...

Plato's Closet

Inventory Specialist Job at Plato's Closet

 ...Plato's Closet is Hiring an Enthusiastic Inventory Specialist! Do you thrive in a fast-paced environment, paying attention to detail, and enjoy working independently to manage tasks effectively? Are you someone who values structure in your shifts and takes pride in getting... 

ChenMed

Director, Learning Business Partner Job at ChenMed

 ...different than most primary care providers. We're rapidly expanding and we need great people to join our team.The Director, Learning Business Partner is a strategic leader responsible for driving enterprise-wide learning initiatives and aligning them with the organization's... 

Ferrero

Machine Operator - 2nd Shift (Afternoons) Job at Ferrero

Job Location: North Canton About the Role: Are you interested in effectively and efficiently operating machine to produce gourmet chocolate and candies? Were looking for dedicated machine operators to help deliver the quality that is known and loved by every Fannie...

OmegaHires

Technical Lead - Medicaid Enterprise Data Warehouse (MEDW) Job at OmegaHires

 ...Role: Technical Lead Medicaid Enterprise Data Warehouse (MEDW) Location: Remote with Travel to client site (Atlanta, GA) Position...  ..., and compliance requirements that support Medicaid program analytics, reporting, and federal submissions. The Technical Lead is...