Job Description

Current Employees:

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The UHealth-University of Miami Health System IT Department has an opportunity for a full-time Epic Analyst 2 - Central (H).

The Epic Analyst 2 - Central (H) assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The Epic Analyst 2 - Central (H) facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues.

Core Responsibilities:

• Serve s as a support contact for application end ‐ users . Identifies issues and works to resolve them.
• Designs, develops, implements, and maintains the application.
• Supports all phases of testing and document workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow .
• Provides day-to-day application support, evaluates and resolves service tickets, implement s requested application changes, and retrieves requested data promptly.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
• Assists with analyzing the impact of information technology in clinical work processes.
• Participates in on-call rotations and support .
• Attends and participate s in applicable committees .
• Maintains regular communication with team members and participates in weekly project team meetings.
• Reviews the status of projects and issues on an ongoing basis with leadership .
• Becomes knowledgeable about UHealth’s policies, procedures, and business operations.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions:

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper Systems requirement specifications.

• Applies technical knowledge of all phases of Systems analysis

• Instructs, directs, and checks the work of less experienced Business Systems Analysts. Responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedule to ensure timely completion of project and meeting deadlines of project. Familiar with the systems scope and project objectives, as well as the role and function of each team member in order to effectively coordinate the activities of the work team.

• Prepare project plans, which includes definition, scope, resources, and schedule.

• Allocate resources based upon the magnitude and necessity of the project. Prioritize projects and tasks in order to achieve department and Company objectives. Ensures adequate communication is maintained regarding all project status and priorities.

• Manage and augment the development and maintenance of BI application systems by conducting meetings with the users to determine their system requirements. Consults with functional area management regarding the status of specific projects.

• Develop detail system design which support the system requirements. Conduct technical reviews and walk-through of IT design documentation with development and design team members. Review and critique the technical documentation of other systems to assure quality products.

• Provide support for designated application systems. Augment and facilitate the design, development, implementation of enhancements to existing BI business systems.

• Develop working relationships with a diverse group of business people and gain an understanding of the complex nature of the Company’s business and reporting needs. Maintain familiarity with the business plans of the Company and the departments serviced.

• Define Business Intelligence requirements jointly working with management and professional staff in user departments. Technical solutions must satisfy the business needs for the future, i.e., take into account Company growth and customer service objectives.

• Develop overall project plans for major efforts that satisfy the business needs of that functional area for review and approval by management. Also responsible for assisting user management in setting priorities within that functional area.

• Provide reporting innovation to user areas and contribute to improve the function, reliability and quality of services from Systems. Provide guidance in creating standards, testing procedures, version control, etc. Maintain a professional awareness of tools and techniques that might be used to improve the quality of service.

• May participate in the interviewing, hiring and performance appraisals of lower-level people.

• Firm Knowledge of Micro Strategy software

• Ability to design effective user interfaces in BI products

• Other duties as assigned

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:

• Bachelor's degree from an accredited college or university in Computer Science, Engineering, Information Systems or equivalent or a related field. A Master's degree is highly desirable.

• Minimum 3 years of relevant experience

• Resolute Professional Billing Claims and Electronic Remittance Administration required ​

• Additional Resolute Hospital Billing Administration and Resolute Hospital Billing Expected Reimbursement Contracts Administration preferred

• Expertise in Hospital Billing Claims and Remittance along with proficiency in Charging and HB Admin

• Experience with Epic upgrade cycles, testing, and documentation.

• Ability to communicate effectively in both oral and written form.

• Ability to maintain effective interpersonal relationships.

• Ability to recognize, analyze, and solve a variety of problems.

• Ability to lead, motivate, develop and train others.

• Proficiency in computer software ( i.e. Microsoft Office).

• Commitment to the University’s core values.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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